E-Commerce & Marketplaces

We advise domestic and international e-commerce platforms, marketplace operators, D2C brands, logistics-tech businesses, and digital sellers entering or operating in India. Our practice focuses on building compliant, consumer-secure, and scalable e-commerce models aligned with Indian consumer laws, e-commerce rules, taxation framework, data-privacy requirements, and advertising standards.

Our Practice

We assist with business structuring, marketplace policy compliance, and mandatory registrations including GST, Consumer Protection authority compliance, and DPIIT-linked e-commerce norms. Our services include drafting seller & vendor agreements, logistics agreements, refund/return & warranty policies, advertising and influencer contracts, payment & escrow terms, privacy policies, and platform Terms of Use. We also support compliance with consumer grievance redressal mechanisms, cybersecurity obligations, unfair trade practice laws, and marketplace governance. Additionally, we assist in dispute resolution, consumer complaint representation, fraud-mitigation frameworks, and regulatory interface for e-commerce operations in India.

What We Do